Dr. Mom gets honorary degree
Destiny Leadership Spirituality May 11, 2009 No Comments on Dr. Mom gets honorary degreeMy mom (heretofore known as Dr. Mom) received an honorary doctorate degree in counseling ministry yesterday (on Mother's Day) from
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Is service just something you do, or is it actually who you are?
Customer Service Staff Training May 4, 2009 1 Comment on Is service just something you do, or is it actually who you are?I'm moving some things around in my office and I've got stuff in boxes in every corner. I glanced over
Are you swimming naked?
Customer Service Leadership Staff Training May 1, 2009 No Comments on Are you swimming naked?A great quote attributed to Warren Buffet is "It's only when the tide goes out that you learn who's been
Fight them on the beaches!
Leadership Staff Training April 30, 2009 1 Comment on Fight them on the beaches!On June 4, 1940, Winston Churchill gave one of the best speeches of his life. France had fallen to Germany
Leaders…saddle up!
Leadership Staff Training April 29, 2009 No Comments on Leaders…saddle up!It's said that in battle, if the leader of the troops ever fell off his horse he should get back
Mobilize the army (Part 2)
Camp Marketing Marketing Tribes Web 2.0 April 28, 2009 No Comments on Mobilize the army (Part 2)Yesterday I talked about a few things you can do when marketing budget money tightens up to continue to spread
Mobilizing the army (Part 1)
Camp Marketing Marketing Tribes Web 2.0 April 27, 2009 2 Comments on Mobilizing the army (Part 1)When times are tough and budgets get tight, it's time to look to your tribe to help you spread the
Look before you leap
Camp Marketing Culture Customer Service Marketing April 24, 2009 No Comments on Look before you leapThis has always been sound advice. Whether you were getting ready to jump off a cliff into the water or
We serve. Or else!
Books Customer Service Spirituality Staff Training April 22, 2009 No Comments on We serve. Or else!I just finished reading "The King of Madison Avenue." The biography of David Ogilvy…the famous ad man. (Thanks John!) Ogilvy
The thumbprint of God
Destiny Spirituality April 20, 2009 2 Comments on The thumbprint of GodWhat is it about this stuff that touches me so deeply? I watched this video (thanks to Brian Phillips, follow
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